HR Consultants
Introduction
HRCA was originally
founded in 1991 as a generalist HR management consultancy. We have
since shown consistent growth in both our client base and services.
In April 2007, to
support further expansion, the goodwill of the business was transferred to
a limited company - HR Consulting Associates Ltd. This has been
achieved with total continuity of both people resources and client
service.
There have been many
significant developments in our work and organisation, largely driven by
market changes and client demand. The last couple of years
have particularly seen development of electronically delivered
materials/support and "as needed" advice services to smaller
organisations.
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The overall volume of business measured in fee
income has increased substantially during this period.
We are very pleased -
but not complacent - that there has been excellent client retention, and
new work is very often through direct recommendation.
Organisation
HRCA is part of a small
group of specialist, independent, but complementary consultancies:

- HRCA provides a full
spectrum of generalist HR services.
-
Kingshill is one of the
foremost UK advisors on issues concerning equality and diversity.
-
CoPeople is a specialist in
design & delivery of employee surveys.
Each have their own
focus, but we share values, some key staff, and where appropriate pull
together integrated services/teams.
In addition to the core
group members, we have an established relationship with a leading regional
law firm to advise or represent clients (if needed) in situations where
such expertise is a prudent step.
HRCA has 3 practice areas (example services shown below):
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HR services |
- One stop advice
& support
- Outsourced HR
- Recruitment &
assessment support, including managed internet advertising
- "Problems" -
employee rights, dismissals, redundancies, compromise agreements
- Contracts &
handbooks
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Employee services
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- Mentoring
- Outplacement &
job search
- Executive
coaching
- Career
management & planning
- Counselling
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HR policy
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- HR policy
development
- Pay & benefits
- Equal pay
guidance/audits
- Benchmarking
- Employment law
training
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Each
practice area has an assigned associate director. Associate
directors may personally deliver client requirements, but are also very
senior independent practitioners associated with HRCA (hence "HR
Consulting Associates") to contribute best practice and professional
standards to our business.
All consultants
delivering client work for HRCA have an impressive corporate history, are
graduates and are corporate members of the CIPD. Additionally,
consultants will have qualifications specific to their specialism, e.g..
British Psychological Society level 1 and 2 accreditation.
Working with HRCA - our principles
Yes of course we believe
in Quality and Customer Focus. But so does everyone else. Out of interest,
several of the HRCA team were at the centre of the very first UK corporate
applications of Quality within Xerox in the 1980's. You will find these
case studies in current books on Quality.
Our aims are that:
- Clients should be
really pleased with what we deliver, because we will listen and reflect
their needs and culture in our work. No packaged solutions.
- We respect the
commercial objectives of our private sector clients, and want to save
them cost or increase their revenues.
- We intend enjoying
our work, and hopefully sharing the enthusiasm.
- With very few
exceptions such as outplacement, the role of an HR consultant is to
focus on delivery through client managers. We are there to investigate
and advise, not try and take over.
- We think that
technology should make life easier. Wherever appropriate we will
integrate our work and processes with the software standards of the
client, make maximum beneficial use of data communications, and use
application software skills to achieve excellent presentation and robust
but sophisticated processing tools.
- By organising
ourselves effectively, we know we can be a profitable business and yet
be charging fees that discount "big names" by 25-50%. We are confident
this is not a myth - all consultants in the team have either worked at
these sorts of rates for other organisations, or in executive roles have
paid such invoices.
- Professional
standards underpin many of these intentions. Our consultants are as a
minimum members of the Chartered Institute of Personnel and Development,
and bound by both general rules and specific Codes of Conduct. We do not
expect to make errors, but clients need to know that all consultants are
covered by comprehensive professional indemnity insurance.
More important than any
of these intentions - which we do deliver - is our belief that:
- Wherever possible,
solutions to a client's need should be integrated with, or replace,
existing processes. Our clients do not need yet another stand-alone
initiative, however professional. They want coherent, integrated,
value-added personnel management solutions.
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